Terms & Conditions:

1. General Terms & Acceptance
   ● By purchasing a pass to DodoLand, you agree to these T&Cs, our Refund Policy, and all venue rules.
   ● These T&Cs may be updated; check the website for the latest version.
2. Tickets & Entry
   ● All sales are final. No refunds or exchanges are given for change of mind, travel issues, or non-attendance.
   ● Valid ID is mandatory (passport/NIC/driver’s license); failure to provide valid ID results in entry refusal with no refund.
   ● Lost, stolen, or damaged wristbands will not be replaced.
3. Event Cancellation/Postponement
   ● Dodo Productions Team reserves the right to cancel or postpone due to events beyond reasonable control (weather, pandemic, acts of God, etc.).
   ● Refunds for Cancellation: If the event is cancelled by the organizer due to force majeure, refunds may be issued at the organizer’s sole discretion at ticket face value (excluding booking/processing fees).
   ● Rescheduling: If the event is rescheduled, tickets may be valid for the new date.
   ● No Liability: The Organizer is not liable for external costs (flights, hotels) if the event is cancelled/postponed.
4. Online Payments & Fees
   ● Payments are only processed via our secure gateway (tickets purchased from any 3rd party will not be valid).
   ● All fees (payment processing, booking fees, taxes) are non-refundable.
   ● You are responsible for any currency conversion charges.
5. Refund Request Process
   ● If applicable, refund requests must be submitted in writing to info@dodoland.lk.
   ● Provide reference number, name, and bank details (IBAN/SWIFT for international).
6. Liability
   ● The Dodo Productions Team is not liable for indirect loss, damage, or consequential losses.
   ● Attendees are liable for damage to property or injury caused by their actions.
7. Privacy Policy
   Welcome to DodoLand (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, purchase tickets, or attend our weekend pool party festival. By using our website, you consent to the practices described in this policy.
8. Information we collect
   We collect information to provide a better experience, process ticket purchases, and manage event safety.
   ● Personal Information: Name, email address, phone number, billing address, and credit card information (collected through our secure third-party payment processors).
   ● Accessibility & Emergency Information: Dietary requirements or medical info for accommodation, and emergency contact details.
   ● Automatically Collected Information: IP address, browser type, device information, and pages visited on our site.
   ● Onsite Information: Photos or CCTV footage taken during the event for security and marketing purposes.
9. how we use your Information
   We use your data for the following purposes:
   ● Ticket Purchase & Event Access: To process payments, issue tickets, and manage entry.
   ● Communication: To send ticket confirmations, event updates, and safety information.
   ● Marketing: To send you newsletters, lineup announcements, and promotions (with your consent, which you can withdraw at any time).
   ● Security & Legal: To ensure the safety of attendees, detect fraudulent ticket sales, and comply with legal obligations.
10. Sharing Your Information
    We do not sell your personal data. We may share your information with:
    ● Service Providers: Third parties who help us operate the website, process payments, or manage ticketing.
    ● Partners & Sponsors: Trusted partners, only if you have consented to receive marketing from them.
    ● Legal Compliance: Law enforcement or government agencies if required by law.
11. Cookies and Tracking Technology
    Our website uses cookies to enhance user experience, analyze site traffic, and assist with marketing. You can control cookie settings in your browser.
12. Data Retention
    We will keep your personal information only for as long as necessary to fulfill the purposes for which it was collected, or for a reasonable period after the event to handle inquiries. Marketing data is generally deleted [2] years after the event.
13. Security
    We use industry-standard technical and organizational measures—such as firewalls, encryption, and restricted access—to protect your personal information. However, no transmission over the internet is 100% secure.
14. Your Rights
    Depending on your location, you may have the right to:
    ● Access, correct, or delete your personal data.
    ● Withdraw consent for marketing communications.
    ● Object to processing based on legitimate interests.
15. Changes to this Policy
    We may update this Privacy Policy from time to time. The “Last Updated” date will indicate when changes were made.
16. Contact us
    If you have questions about this Privacy Policy, please contact us at:info@dodoland.lk
17. Media & Marketing Consent
    By attending this event, all guests grant Dodoland and its partners the right to capture, use, reproduce, and distribute any photographs, video, or audio recordings taken during the event for marketing, promotional, and commercial purposes, without compensation or further notice.
18. Age Restriction
    This is a strictly 21+ event. Valid government-issued identification may be required upon entry. Dodoland reserves the right to refuse entry to any individual unable to provide proof of age or suspected to be under 21.
19. Right of Admission
    Dodoland reserves the right to refuse entry or remove any attendee at its discretion, including but not limited to cases of inappropriate behavior, intoxication, or non-compliance with event rules.
20. Liability Disclaimer
    Attendees enter and participate in the event at their own risk. Dodoland, Berjaya Hotel, and all associated partners, staff, and affiliates shall not be held liable for any injury, loss, damage, or theft incurred during the event or within the hotel premises.
21. Property Damage
    Attendees will be held fully responsible for any damage caused to the venue, property, or equipment. Dodoland and/or Berjaya Hotel reserve the right to recover the full cost of repairs or replacements from the responsible individual(s).