How to Collect Your Tickets at the Gate

All ticket purchases are confirmed via email. No physical tickets will be issued in advance. To collect your tickets upon arrival, please follow the steps below:

1. Locate the Ticket Verification Counter – Upon arrival at Dodoland, proceed to the designated ticket verification counter at the main entrance.
2. Present Your Order ID & Email Address – Provide your Order ID (found in your order confirmation email) along with the email address used at checkout. Our staff will verify your purchase in the system.
3. Receive Your Tickets – Once verified, your tickets will be issued to you on the spot. Please ensure all members of your group are present at the time of collection.

Tips for a Smooth Entry

• Keep your order confirmation email accessible on your mobile device or as a printout.
• Arrive early to allow time for the verification process, especially during peak hours.
• Ensure the name and email address on your order match the details you present at the gate.

If you have any issues locating your Order ID or confirmation email, please contact us before your visit so we can assist you promptly.

Dodoland – Terms & Conditions

By purchasing a ticket and entering the event, you acknowledge and agree to the following terms and conditions:

1. Media Consent

By entering the event, you consent to being photographed and filmed. Dodoland reserves the right to use this content for marketing and promotional purposes without prior notice or compensation.

2. Age Policy

Entry is strictly limited to guests aged 21 and above. A valid government-issued photo ID (NIC, Passport, or Driving License) is required at the gate. Entry may be refused at management’s discretion if valid identification is not presented.

3. Liability

All attendees enter the event at their own risk. Dodoland and Berjaya Hotel shall not be held liable for any injury, illness, loss, or damage to personal property incurred within the event premises.

4. Damages

Guests will be held personally responsible for any damage caused to venue property during the event. Associated repair or replacement costs will be charged to the responsible individual(s).

5. Right of Admission

Dodoland reserves the right to refuse entry to or remove any individual from the premises at its sole discretion, without the obligation to provide a reason or refund.

6. Refund & Cancellation Policy

All ticket sales are final. No refunds, exchanges, or transfers will be provided once a purchase has been completed, except in the event of an official cancellation by Dodoland.